The cyber crime division of Delhi Police is warning users to be careful about certain phone numbers that may be used to dupe you. These phone numbers claim that there are some KYC issues and your SIM may get blocked unless you make a call to a certain number. Note that these phone numbers are not verified and may be used by scammers.
Avoid calling any phone number for KYC or any other services and never download any app or make any payment to these phone numbers.
Airtel CEO Gopal Vittal too warned subscribers about e-KYC frauds. What happens in this type of scam is that the fraudster, claiming to be from Airtel, calls or sends an SMS to the customer regarding an incomplete Know Your Customer (KYC) form. He/she requests the customer to install the Airtel Quick Support app from the Google Play store to allow him to help.
You may receive a fake SMS claiming your SIM will be blocked due to KYC issues.These have📱numbers on which people a… https://t.co/CxPIPX3ya3— DCP Cybercrime (@DCP_CCC_Delhi) 1621602971000
Since no such app exists on the play store, when the customer tries to install it, he/she is redirected to TeamViewer Quick Support App. The TeamViewer Quick Support app allows the fraudster to remotely take over the device and accounts associated with the device. And so, if the customer does install it, they allow the fraudster into all their accounts connected to the device.
Note that TeamViewer Quick Support is a legit remote desktop sharing application. The problem here is that very few smartphone users know how it works. With any remote desktop app, the host gets access to your mobile screen and can see whatever you are typing or seeing on your mobile. With this, the scammers try to steal passwords of social media accounts and online banking accounts including UPI pins.